Description

• TOPICS
• Agency Formation and Environment
• Organizational Management
• Agency Sales Management
• Personal Production Plans
• Producer-Insurer Relations
• Public Image of the Insurance Agency
• Agency Growth and Customer Communications
• Market Segmentation and Target Marketing
• Managing Agency Information Technology
• Agency Customer Service Management
• Agency Financial Management

Registration includes: AAI books, student discussion, and proctored exams for the AAI 83 self study programs. Please note that this is a self-study program and books are shipped to you one month in advance. It is critical that you read and study all three books in advance of the event so that you can pass the exams.  Periodic emails will be sent as on-task reminders and motivation to registrants as well as to connect them to other participants.